Refund & Return Policy

1. Overview
We want you to be happy with your purchase. If you’re not satisfied, you may return your items under the conditions below.

2. Eligibility for Returns

You can request a return within 7 days of receiving your order (in line with UAE consumer protection standards).

Items must be unused, in original condition, with all tags, packaging, and accessories.

3. Non-Returnable Items

Customized or personalized items (if any)

Items that are clearly marked as “final sale”

Items not in their original condition, or that are damaged by the customer due to misuse

4. How to Return

To initiate a return, email us at [info@marvaclothing.com] with your order number, photos (if applicable), and reason for return.

We will give you a Return Merchandise Authorization (RMA) number if your return is approved.

Ship the return to [Mumbai, India] (we will provide details when we approve your return).

5. Return Shipping Costs

Unless the return is due to a defective or incorrect item, return shipping costs are the responsibility of the customer.
Termly
+1

We recommend using a tracked shipping method, because we are not responsible for lost return shipments.

6. Refund Process

After we receive and inspect the returned item, we will notify you of the refund decision.
Privacy Policies
+1

If approved, refunds will be processed to your original payment method.
EBizCharge

Refunds will be made within [15 days] after we receive the return and inspect it.

7. Exchanges

If you want to exchange for a different size or color (if we have it), please follow the same return process.

Once we get the returned item, we will ship the replacement (subject to availability).

8. Order Cancellation

You may cancel your order before it is shipped by contacting us at [info@marvaclothing.com].

If canceled before shipping, you will receive a full refund.
Heyzine

Once the order has shipped, cancellation is no longer possible; you must initiate a return after delivery (see above).

9. Damaged or Incorrect Items

If your order arrives damaged or the wrong item, you must notify us within [2 days] of delivery.

Provide photos and your order number.

We will either send a replacement or refund you (including original shipping) once we verify the issue.