Shipping Policy

1. Order Processing

Orders are processed within [1–2 business days] (excluding weekends and public holidays).

After processing, orders are shipped using [Courier Name(s), e.g., Aramex, DHL, etc.].

2. Shipping Regions

We ship to the United Arab Emirates (local).

For international shipping, please check at checkout whether your destination is available.

3. Shipping Costs

Shipping cost is calculated at checkout based on weight, dimensions, and destination.

We may offer free shipping for orders over [1000 INR] (if applicable).

4. Delivery Time

India orders: typically delivered within [2–5 business days] (estimate).

International orders: delivery times depend on destination and customs; typical range is [7-10 business days].

5. Tracking

Once your order ships, we will send you a tracking number via email.

You can use the courier’s website to monitor the progress of your shipment.

6. Failed Delivery / Incorrect Address

Please provide the correct address when placing your order. If an incorrect address is provided, we are not liable for non-delivery.
Heyzine

If a delivery fails (e.g., you’re not available), the courier may attempt redelivery. Additional charges may apply for re-delivery.

7. Customs, Duties, and Taxes

For international orders: any import duties, taxes, or customs fees are the responsibility of the recipient, unless we explicitly state otherwise.

We recommend checking with your local customs office to understand potential charges.

8. Lost or Damaged in Transit

If your order is lost or damaged during shipping, please contact us immediately.

We will work with the courier to investigate and help resolve the issue.